Frequently Asked Questions

Lease Terms

If I get a job transfer, can I break the lease?


Yes, if the termination fee has been paid. The 30 day paid written notice is still required, but the remainder of the lease is forgiven if the termination fee is paid.

How long is the term of the lease?


Six to thirteen month leases are typically offered.

Do you accept leases for short terms?


Yes, we do offer a limited number short term leases starting at 3 months.

When is my rent payment due?


Rent is always due on the first of the month.

What day of the month am I liable for a late charge?


Rent is due on the first and a $50.00 late charge is assessed on the third of the month.

Will you accept electronic payments from my bank?


Rent is accepted by credit card, debit card, personal check, cashier's check or money order.

Is there a place where I can pay my rent after office hours?


Yes, we have a rent drop in the mailroom where clients can leave a personal check, cashier's check or money order.

There is a person who might be staying with me for a while, is that permitted by the lease?


Yes, if someone is temporarily staying with you just let the office know. If someone is permanently staying with you, they need to fill out an application and go through the approval process.

My children live with me in the summer; do I need to notify your office when they arrive?


Yes, it is always a good idea to let the office staffs know of any guests that will be here for extended visits.

Residents

How can we help today? You can request service, make a rent payment, or use other resident features using these links. To reach us in person please call 918.205.2823 during regular business hours.